{"collectionById":{"3d6d52f4-0a1b-40c9-8839-9563e3971a6f":{"id":"3d6d52f4-0a1b-40c9-8839-9563e3971a6f","name":"Case Studies","fieldSchemas":[{"id":"a2275068-ae26-4dd5-add4-275933767ea8","name":"Slug","type":"slug","role":"slug"},{"id":"3182d33a-dbee-43c9-9931-b900cee1d70c","name":"Hero Image","type":"image"},{"id":"78fea6df-e8e8-4ba1-9f02-f908076b9ca4","name":"Content","type":"rich_text"},{"id":"0653af49-9844-4c79-9be9-6f36325da0ac","name":"Date Published","type":"date"},{"id":"81c3dafd-21d3-4e82-b304-3549b81e5502","name":"Title","type":"plain_text","role":"primary"}],"itemById":{"801819e1-21ca-46ce-88aa-177e67947788":{"id":"801819e1-21ca-46ce-88aa-177e67947788","index":"%","collectionId":"3d6d52f4-0a1b-40c9-8839-9563e3971a6f","fields":[{"id":"6e9aacb5-0649-4f88-86bb-78dffc46cca1","value":"2024-03-02","itemId":"801819e1-21ca-46ce-88aa-177e67947788","fieldSchemaId":"0653af49-9844-4c79-9be9-6f36325da0ac"},{"id":"47dfc1d1-1f93-4efe-83f9-0e97e8f3c538","value":"{\"image\":\"ef894912f97ca2c11ff8b499d72c9e4125756783\",\"imageThumbnail\":\"23e22b8f8d72d5dcf1c2a4c7deecd03e1bce428d\",\"originalImageHeight\":1626,\"originalImageWidth\":3456,\"altText\":\"Pink to lime to teal gradient pattern with a noise texture.\",\"fileName\":\"Image.png\"}","itemId":"801819e1-21ca-46ce-88aa-177e67947788","fieldSchemaId":"3182d33a-dbee-43c9-9931-b900cee1d70c"},{"id":"6a7af647-9df8-4683-aeca-d820aa6de935","value":"{\"root\":{\"children\":[{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Coordination Challenges at Scale\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"heading\",\"version\":1,\"tag\":\"h3\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Organization JKL operates a large-scale residential energy efficiency program that provides subsidized home upgrades—including insulation, efficient heating systems, and solar water heaters—to qualifying households. The program involves coordinating hundreds of contractors, managing a waitlist of thousands of interested homeowners, and ensuring quality control across all installations.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Prior to adopting Twigma, the organization struggled with inefficient scheduling that left contractors with gaps in their calendars and homeowners waiting longer than necessary for their upgrades. The vendor management process was particularly cumbersome, with \",\"type\":\"text\",\"version\":1},{\"detail\":0,\"format\":2,\"mode\":\"normal\",\"style\":\"\",\"text\":\"contract documents, insurance certificates, and performance evaluations scattered across multiple systems\",\"type\":\"text\",\"version\":1},{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\". This disorganization occasionally resulted in administrative delays that frustrated both contractors and homeowners.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Centralized Vendor Management\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"heading\",\"version\":1,\"tag\":\"h3\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Twigma's vendor management module provided a centralized location for all contractor-related information. The platform tracked certifications, insurance expiration dates, past performance ratings, and current workload for each vendor in the program. Automated alerts notified the program team when insurance certificates were approaching expiration, preventing the compliance issues that had occasionally sidelined contractors in the past.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"The scheduling optimization features proved transformative for program efficiency. \",\"type\":\"text\",\"version\":1},{\"detail\":0,\"format\":1,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Twigma's algorithm considered contractor availability, geographic proximity, and specific expertise\",\"type\":\"text\",\"version\":1},{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\" when matching vendors with upcoming jobs. This intelligent matching reduced travel time between job sites and ensured that specialized work was assigned to appropriately qualified contractors.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"root\",\"version\":1}}","itemId":"801819e1-21ca-46ce-88aa-177e67947788","fieldSchemaId":"78fea6df-e8e8-4ba1-9f02-f908076b9ca4"},{"id":"1148084a-2cd1-4d34-a431-e966923c6c65","value":"Residential Energy Efficiency Program","itemId":"801819e1-21ca-46ce-88aa-177e67947788","fieldSchemaId":"81c3dafd-21d3-4e82-b304-3549b81e5502"}]}}}},"slugByItemId":{"3ec92fb9-c574-4a8d-a52b-8184dad50eca":"landing-page-for-a-manufacturing-company","9dedf784-897e-4288-8414-7faad8ee2f7b":"hydroelectric-restoration-with-45-stakeholders","801819e1-21ca-46ce-88aa-177e67947788":"residential-energy-efficiency-program","fe9cf38b-ce77-412f-9011-0ff99bd6c230":"wind-project-compliance-tracking","4b3907c4-2d07-4e41-a9a3-1e96b8250ff8":"community-solar-program-expansion"}}